Administrative Office Assistant: Bilingual (English/Spanish) Intensive Training

Certificate of Achievement
Career/Technical (Major Code: A2045)

Prepares students to work in a bilingual (Spanish/English) office setting in an entry-level position. Emphasizes the development of skills in business English, keyboarding, word processing (Microsoft Office software applications), filing, record keeping, and office procedures.

Prepara a los estudiantes para empleos en oficinas bilingües (Español/Inglés) a nivel básico. Enfatiza el desarrollo de aptitudes en inglés comercial, mecanografía, procesador de palabras (word processing, utilizando Microsoft Office) archivonomía, contabilidad y procedimientos de oficina.

Program Student Learning Outcome Statement

  • Work in an office setting interacting with supervisors, co-workers, and the public in a variety of ways, including receiving, clarifying, and providing information and direction in both English and Spanish.
  • Solve problems posed within the business office environment by assessing information, including identifying issues, identifying complaints, comparing prices, comparing office systems and software, etc., to determine the best solution/s.
  • Interact properly with people of diverse backgrounds at work and in the community providing quality customer service in both English and Spanish.
  • Utilize print material and computer/Internet documents such as reports, tables, statistics, and reference materials to produce clear, accurate, and organized documents utilizing word processing applications.

Gainful Employment

The U.S. Department of Education requires colleges to disclose a variety of information for any financial aid eligible program that “prepares students for gainful employment in a recognized occupation.”

Students who complete this program will have acquired the necessary analytical tools to successfully secure gainful employment in the field of study.

For more information regarding the data provided for this program and what it means to you as a student, please feel free to visit our SWC Gainful Employment website at: www.swccd.edu/gainfulemployment.

Program Requirements
BUS 35ADMINISTRATIVE OFFICE ASSISTANT--- BILINGUAL (ENGLISH/SPANISH)12
BUS 70KEYBOARDING I1
or BUS 71 KEYBOARDING II
BUS 210BUSINESS ENGLISH3
Select 2-4 units of the following:2-4
WORK EXPERIENCE IN BUSINESS I
WORK EXPERIENCE IN BUSINESS II
WORK EXPERIENCE IN BUSINESS III
WORK EXPERIENCE IN BUSINESS IV
Total Units18-20