Hotel Operations

Certificate of Achievement
Career/Technical (Major Code: B2993)

Prepares students with the operational and leadership capabilities needed for careers in the lodging industry. Career opportunities include guest service agent, concierge, sales associate, and hotel event associate.

Program Student Learning Outcomes

  • Student will explain to a group of employees how to register hotel guests.
  • Student will interact with hotel personnel and hotel guests of diverse backgrounds in a collegial and respectful manner.

Gainful Employment

The U.S. Department of Education requires colleges to disclose a variety of information for any financial aid eligible program that “prepares students for gainful employment in a recognized occupation.”

Students who complete this program will have acquired the necessary analytical tools to successfully secure gainful employment in the field of study.

For more information regarding the data provided for this program and what it means to you as a student, please feel free to visit our SWC Gainful Employment website at: www.swccd.edu/gainfulemployment.

Program Requirements
HTM 150INTRODUCTION TO HOSPITALITY AND TOURISM MANAGEMENT3
HTM 151HOTEL OPERATIONS AND ROOMS DIVISION MANAGEMENT3
CIS 101INTRODUCTION TO BUSINESS INFORMATION SYSTEMS4
Choose one of the following courses:3
LEADERSHIP AND SUPERVISION
RESTAURANT AND FOOD SERVICE MANAGEMENT
INTRODUCTION TO EVENT AND CONVENTION PLANNING
Choose one of the following courses:3-4
BASIC BUSINESS BOOKKEEPING
PRINCIPLES OF ACCOUNTING I
Total Units16-17