Medical Office Management: Basic

The program below is undergoing Program Discontinuance - see your counselor for further information and visit the college website under www.swccd.edu/catalog link for the latest addenda updates.

Certificate of Achievement
Career/Technical (Major Code: 02312)

Prepares students who possess experience working in a medical office for a career in medical office management in various types of healthcare settings.

Program Student Learning Outcome Statement

  • Student will demonstrate with health professionals and patients proper oral and written communication skills with the use of correct business English and medical terminology related to basic anatomy and physiology; including the ability to explain medical office policy and procedure according to mandated regulations.
  • Student will schedule appointments, perform data entry by applying learned computer literacy, use keyboarding skills to compose correspondence, complete various health insurance forms, and transcribe dictated information; as well as, understand and follow medical record management practices and office policy and procedure.
  • Student will apply medical and business language and critical thinking skills, both written and oral, during business meetings, when delivering business presentations, or when conducting human resource and labor relations duties in the medical setting.
  • Student will apply personal skills, positive attitudes, cultural awareness, professional medical and human resource ethics, and learned front office practice proficiency with health professionals and patients within the medical setting.

Gainful Employment

The U.S. Department of Education requires colleges to disclose a variety of information for any financial aid eligible program that “prepares students for gainful employment in a recognized occupation.”

Students who complete this program will have acquired the necessary analytical tools to successfully secure gainful employment in the field of study.

For more information regarding the data provided for this program and what it means to you as a student, please feel free to visit our SWC Gainful Employment website at: www.swccd.edu/gainfulemployment.

Program Requirements
BUS 71KEYBOARDING II1-2
or BUS 182 KEYBOARDING FOR OFFICE PROFESSIONALS
BUS 183BUSINESS MATHEMATICS3
BUS 210BUSINESS ENGLISH3
LDR 148BUSINESS PRESENTATION SKILLS--- BILINGUAL (ENGLISH/SPANISH)2
or LDR 149 BUSINESS PRESENTATION SKILLS
LDR 151HUMAN RESOURCES AND LABOR RELATIONS3
MEDOP 133HUMAN STRUCTURES AND FUNCTIONS3
MEDOP 229MEDICAL TERMINOLOGY---BILINGUAL (ENGLISH/SPANISH)3
or MEDOP 230 MEDICAL TERMINOLOGY
MEDOP 231ADMINISTRATIVE MEDICAL ASSISTING PROCEDURES4
Total Units22-23